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 I've gone to Scooter Pete’s twice now and both     times I've been very disappointed.

 This last time, I didn't even get in the door before an employee popped an attitude 

 with me. I can understand the biker mentality but as you are a customer based

 business maybe you should think about customer service. I've been told that the

 employees weren't helpful and didn't care before, but I was hoping that wasn't the

 case. I was wrong. I went there today to get a full face helmet and maybe look at

 your selection of jackets but you can rest assured that I will never shop at

 Scooter Pete’s again and that my friends, family, and the local chapter of my club

 are going to be informed of the lack of customer service at Scooter Pete’s.

 

Thank you. "Nick"

Dear Nick;

        I am sorry to hear you are unsatisfied with us. In the last month we have let one person go for putting heat in deals and another for poor customer service. Our employees are only people, like yourself and they too have bad days. As far as "Customer Service" we are all about that! We have had riders in for a rear tire and I would not let the bike out because the cord on the front tire is showing. The front is more dangerous than the rear tire. This one rider did not have the money at the time for a front tire. We gave him the tire and mount to keep him safe. That is only one of several times, we've done brakes that way also.

  I even gave a helmet to a lady because she wanted one and needed one, but she had a limited income. So you can say what you like about Scooter Pete's, we are human, we make mistakes like everyone else. Some we can fix, some we can't. But we do the best we can for everyone, customer or not.

    I am not sorry about the "Biker Mentality" you speak of. Scooter Pete's was built by bikers, it is run by bikers, to serve all bikers! If you spend money or not at Scooter Pete's everyone is welcome to just hangout and take a break, chat with the riders or take a nap on a picnic table. Put on your big boy pants and just ride!

Thank You, Denise "Nisee" McKinney

 

 

 

  

Our Friend Les in Rocky Point, Mexico With His Indian

Les Worked on His Love Everyday For Two Years.

 

 

 

Thank You Pam!

Bubba's New Ride!

Andre at Eagle Canyon

  

DOG

 

DOC

 

 

When it comes to friendly and experienced folks who are able and willing to work on any brand, you just can't beat Scooter Pete's in Tyler.  I'm not just tooting their horn because they are local to the East Texas area and frequent this forum.  I've been their customer on more than one occasion, and they have always gone the extra mile to make sure I was on a safe machine when I left their shop. 

I wish you had the opportunity to deal with Pete and Nisee just once.  You'd know firsthand what I'm talking about.   : Streaker

Thanks, Streaker!

Thanks, Guys!

 

Pete & Nisee,

Just a line to let you know how impressed I am with your new store and all the terrific people you've got working with you.
We dropped by last Thursday and looked things over and I was blown away with the whole thing, the store, the shop, the grill,
the employees.  Norma helped us find the denim vest I've been looking for and was very friendly to my Mother-in-law (Granny).
I bought a Fieldsheer mesh jacket in the spring and it has been a lifesaver in this heat.  We always look forward to dropping 
by at Scooter Pete's whenever we are in Tyler.  Even more so, now.
Keep up the good work.  You are a blessing to many bikers in this area. Thanks for what you do.
Royce Heil

Thank you, Thank you!

 

OUR OWN TED AT THE TRACK

  

TED TOOK FIRST IN HIS CLASS

WAY TO GO!

 

The Rev. Red Beard 

LEFTY
 

Andre & his Triumph

  

Oak Hill Raceway

  

June 13, 2008

 

The Post Below Was Done by Wind Dancer for the Texas Cruisers' Web Site

Thank You for the Wonderful Write up Wind Dancer!

Scooter Pete's - A Day in Their World

I have been soooo looking forward to sharing these pics
that I recently took, of our friends, Scooter Pete and his wife
Nisee's, new location.



Well how cool is this!! I caught Cupgrease and Snickers
 heading outside...."Hello you two!!!"




Here's some outside seating and they've got a good parking to handle
all our bikes (but as a little hint--you might want to put one of those
"pedal stands" under your kickstand if you ride one of those really
heavy bikes! The hot temperatures during the day soften the
blacktop--TRUST ME!) 






Once inside, this handsome face will greet you (Denver)!! He is ALWAYS more
than happy to take your money at the end of your fun shopping spree!




Look at all their COOL MERCHANDISE!!














Look at this beautiful lamp!!




Here's a closer up view....(((sigh))) Absolutely BEAUTIFUL.....!!!




Now...how cool is this? When you look up, you'll see Nisee's office!!




Here is a picture of their huge area they've built to have more room to work on our bikes:




They even have a pretty good selection of bikes For Sale...I have a feeling they will try to expand this part too! 

Looks like my friend, Angel, found "her" bike!! How about it, J.R.?? 




Hummmmm.....looks like J.R. wants to sit on "her" bike....she sure doesn't
look very happy about that!! hahaha  (Just playing with ya, kids!!) 




Well....lets move over to the Department where all your PATCHES
that you want sewn on your jackets and vests can be done!

Next time you're in, check out their hours they are there...

..




When I saw this couple, I KNEW I wanted to snap their picture!
Her name is Meza, and I THINK his is Robert (sorry, I knew his name at
the time, but too much time has passed and I'm fuzzy now--many apologies!)
She just had that cute "biker" look...and they were awfully nice too!




Okay....NOW let's head over to one of our most favorites areas: FOOD!! And boy is it GOOD!!!




I even caught Scooter Pete "hard at work"!!

Scooter Pete: "Yessss.......may I help you??" 




Here's a picture with me and my dear friend, Angel.....




These next pics were taken at our last bike night on 08-08-08....
Scooter Pete and Nicee finally made it to our
Bike Night after being M.I.A. for so long!! And lo and behold, she
was sporting her new, white beautiful bike (from Scooter Pete's, of course!!!)










Scooter Pete and Nisee look forward to seeing you at their new location!!
Come on over....they'll be waiting for ya!!!